Client Overview- A Telecom Company
This US-based telecom company is a local ISP dedicated to delivering reliable and affordable telecommunications services to its customers. With a focus on simplified offerings and customer satisfaction, the company aims to provide transparent and hassle-free services in the competitive telecom market.
Business Needs
- Implementation of a scalable and robust Billing solution to enable VOIP product launch for Enterprise customers.
- Enable customer migration from the legacy solution to a new billing solution for all customer segments.
- Ensure end-to-end automation.
- Provide a customer portal offering insights to customers on active plans, invoices, etc.
Telecom business solution with SAP BRIM
Fully automated Integrated solution for Order to Payments.
A scalable solution to allow customer migration from legacy.
Integration with Vertex for tax calculations and multiple vendors.
Automated solution for miscellaneous billing.
Business Benefits of BRIM Implementation
Revenue
Growth
By optimizing pricing strategies and reducing revenue leakage, TeleComTech experienced a significant increase in top-line revenue. The ability to bundle services and offer personalized pricing plans resulted in higher average revenue per user (ARPU).
Operational Efficiency
Streamlined billing processes and automation reduced operational costs and improved resource utilization. TeleComTech achieved faster time-to-market for new offerings, driving innovation and competitiveness.
Regulatory Compliance
SAP BRIM's compliance capabilities ensured adherence to regulatory requirements, mitigating the risk of fines and penalties. Accurate revenue recognition enhanced financial transparency and investor confidence.
Scalability and Agility
With SAP BRIM's scalable architecture, TeleComTech could seamlessly scale its operations to accommodate growth and market expansion. The platform's flexibility enabled the rapid introduction of new products and services, keeping pace with evolving customer demands.
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Why choose Acuiti Labs as your business transformation partner?
At the core of Acuiti Labs’ offerings lies a deep-rooted expertise in Quote-to-Cash solutions. Specializing in this critical aspect of business operations, Acuiti Labs brings forth a wealth of knowledge and experience, ensuring that every step of the transformation journey is guided by industry-leading expertise.
- Expertise in Quote-to-Cash: Acuiti Labs specializes in this critical aspect, guiding transformation with industry-leading knowledge.
- Tailored Solutions: Crafted to fit unique business needs, ensuring alignment with objectives.
- Proven Success: Demonstrated track record of delivering tangible results across diverse industries.
- Customer-Centric: Prioritizing client satisfaction, going above and beyond to exceed expectations.
We at Acuiti Labs empower businesses to unlock their full potential and thrive in an ever-changing landscape.
