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Acuiti Labs as Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Acuiti Labs as Data Processors (or Service Providers)

Data Processor (or Service Provider) is any natural or legal person who manages the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to provide better results and also to process your data more efficiently.

Data Subject (or User)

Data Subject is any living individual who uses our Service and is the subject of Personal Data.

Information Collection and Use

While you are on the website to take our service, we have to collect some different types of data and information which is required in different purposes to deliver and also improve the Service we provide to you. Here are the types of Data that are collected –

Personal Data

While you use our Service, we might need to ask you to share some of your personal information (which is personally identifiable information) that we may use to contact or identify you whenever required (“Personal Data”). Personal data or Personally, identifiable information may include, but it is not limited to:

• Email address
• Phone Number
• User’s Full Name
• Address
• Cookies and Usage Data

Your Personal Data can be utilized by us to contact you with our new updates related to the Services we offer. It is your choice to choose from these for receiving any, or all, of these communications from us by contacting us.

Usage Data

We may also accumulate necessary information as in to get an idea about how our Service is accessed and used (“Usage Data”) by the user. This Usage Data might include information including your computer’s Internet Protocol address (e.g., IP address), the type of browser you are using, version of the browser, what pages of the website you have visited, the time and date of your visit, total time that you have spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We also use cookies and other similar tracking technologies in order to track the activity on our website and hold certain information for further improvements and assessments

Cookies are files with small quantity of data that includes an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

It is your choice to instruct your browser to accept or refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you might not be able to use some portions available on the website

Use of Data

Acuiti Labs uses the collected data for various purposes. Below are the reasons for why we use the data by users –

• To provide, maintain and enhance our Service
• To keep you notified about any changes that occur in our Service
• To offer you with the privilege of participating in various interactive features of our Service.
• To provide you with continuous uninterrupted customer support.
• To assemble analysis or valuable information to improve our Service
• To continuously monitor the usage of our Service.
• To quickly detect, prevent and address any technical issues that might hamper our service.
• To provide you with latest news, special offers and general information about our services and events which we offer that are similar to those that you have already enquired about unless you have opted not to receive such information.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Acuiti Labs legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Acuiti Labs may process your Personal Data because:

• You have given us permission to do so.
• The processing is in our legitimate interests and it is not overridden by your rights.
• To comply with the law.

Retention of Data

Acuiti Labs will retain any personal information taken by you only for a required period of time or as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and `use your Personal Data only till the extent it is required to comply with our legal obligations, to resolve disputes, and enforce our legal agreements and policies.

Acuiti Labs might also retain Usage Data for the internal analysis purposes to further improve our service. Usage Data is normally retained only for shorter duration (only till the time it is required), apart from the time when this data could be utilized for strengthening the security or improving the functionality of our Service, or if by any means we are legally obliged to retain this data for longer duration.

Transfer of Data

Your information, which might also include some of yours or even complete Personal Data, might be transferred to — and maintained on — computers that are separated and located even outside of your state, province, country, or other governmental jurisdiction where the data protection laws might be completely different from those of your (users) jurisdiction.

Your permission to this Privacy Policy, followed by your submission of such information represents your agreement to that transfer.

Acuiti Labs assures you of taking all steps reasonably necessary to ensure that your data is and will be treated securely and in accordance with this Privacy Policy. No transfer (sharing) of your Personal Data will be done with an organization or a country unless there are enough controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

There might occur situations or circumstances, where Acuiti Labs might have to reveal your Personal data or personal information if needed to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Acuiti Labs might disclose any of your personal information/personal Data in the good faith belief that such action is necessary to:

• To fulfill the legal obligation.
• To safeguard the rights or property of Acuiti Labs.
• To prevent or examine possible crime/misconduct in connection with the Service.
• To be extra cautious and protect the personal details of users of the Service or the public.
• To protect against legal liability.

Security of Data

The security of our user’s data remains the utmost priority of Acuiti Labs, but it is also true that no method of transmission over the Internet, or method of electronic storage can be considered as completely or 100% secure. While we try to use commercially acceptable ways to protect your Personal Data, but at the same time we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Acuiti Labs take is as its responsibility to take reasonable steps in which the users are allowed to correct, amend, delete, or limit the use of your Personal Data.

If you are keen about being informed that what Personal Data, we hold about you and/or if you want it to be removed from our systems, you have to contact us personally for that

In some particular scenarios, you have the following data protection rights:

• The right to access, update or to delete the information we have on you. Whenever allowed, you have right to access, update or request deletion of any of your Personal Data directly within your account settings section. But if you are unable to perform these actions yourself, please contact us to assist you.
• The right of correction. You have complete right to have your information rectified if you think that the information is incorrect or incomplete.
• The right to object. You have the right to object on our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information at any point you think you want this.
• The right to data portability. You have the right of being provided a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Acuiti Labs relied on your consent to process your personal information.

Please note that we might ask you to verify your identity before responding or taking actions to such requests.

You have complete right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

There are chances that we might employ third party organizations and/or individuals as and when required to facilitate our Service (“Service Providers”), to help the Service on our behalf, to perform website-related services or even assisting us in analyzing how our Service is being used by individuals on different level.

These third parties can access your Personal Data only to perform the necessary tasks on our behalf and are obligated not to disclose or use it for any other purpose whatsoever.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Leadfeeder

Leadfeeder is a B2B website visitors tracking tool that shows organizations which companies are visiting their website by identifying the IP address of devices, non-precise geolocation, and browser type of the visitor visiting the website.

For more information on the privacy practices of Leadfeeder, please visit the Leadfeeder Privacy & Terms web page: https://www.leadfeeder.com/privacy/

Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time.

For more information on the privacy practices of Zoho SalesIQ, please visit the Zoho SalesIQ Privacy & Terms web page: https://www.zoho.com/privacy.html

Advertising

We might use third-party Service Providers to show advertisements to you so that it can help support and maintain our Service.

Google AdSense & DoubleClick Cookie

Google, as a third-party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Links to Other Sites

Our Service might have links to other sites which we do not operate, and we might not have control over those. If you are clicking on a third-party link, you will be directed to that third party’s site. We strongly advice our users to review the Privacy Policy of every site you visit.

As stated earlier, we have no control over and we will not be responsible for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We might keep updating our Privacy Policy document from time to time. You will be notified of any changes done by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

“AcuitiLabs privacy program, described in this privacy statement, complies with BBB National Programs’ Vendor Privacy Program (VPP). More information about the VPPs can be found here. For more information on the scope of our participation, or to submit a privacy inquiry through BBB National Programs, please click on the official seal below:” 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@acuitilabs.com

By visiting this page on our website: https://www.acuitilabs.com/contact