SAP S/4HANA Native | Built on SAP BTP

Subscription Intelligence for the Media Business on SAP Cloud ERP

Managing media subscriptions on SAP
S/4HANA shouldn’t require
workarounds. Acuiti Media Solution for
S/4 gives you a complete, native
subscription lifecycle publication,
subscription, offers and renewals.

Architecture Overview
Q2C Customer Portal
Self-service subscriptions, payments, renewals
Front-end
Acuiti Media Solution for S/4HANA
Offer management, renewal orchestration, analytics
core
SAP BRIM / Subscription Billing
Convergent invoicing, revenue management
SAP Native
SAP S/4HANA ERP Core
Finance, GL, BTP deployment
Foundation
The Challenge

S/4HANA migration shouldn't break your subscription business

Standard S/4HANA does not carry forward IS-Media capabilities. For media organisations, this creates an immediate operational gap at the point of migration.

Lost IS-Media Capabilities

Publication and Subscription
lifecycle management are not
available in standard
S/4HANA, forcing costly
rebuilds or compromises.

Fragmented Renewal Operations

Without a unified system, offers, renewals, and subscriber communications end up spread across disconnected tools, creating revenue leakage.

No Visibility into Subscriber Behaviour

Retention decisions are made without real-time data on cancellation trends, renewal rates, or customer patterns.

Solution Overview

One system. Your entire subscription lifecycle.

Acuiti Media Solution for S/4 is built on SAP BTP and integrates natively with SAP BRIM and Subscription Billing. It gives media organisations a single, SAP-native control layer for managing offers, renewals, bulk processing, and publication lifecycles, with no custom development or third-party tools required.

Available in two variants to match where you are on your SAP journey.

Designed for

Print and digital publishers

Managing high-volume subscriber bases across formats and markets.

Subscription-led media platforms

Needing scalable renewal automation on an SAP-native stack.

ECC IS-Media customers migrating to S/4HANA

On RISE with SAP BRIM or GROW with Subscription Billing.

Two Variants

Designed for where you are on your SAP journey

Offer and Renewal Management
Offer and Renewal Management

For organisations already on S/4HANA that need structured, automated renewal capabilities at scale, without rebuilding from scratch.

  • Offer and promotional pricing with discount control
  • Multi-step renewal scheduling and bulk processing
  • Real-time analytics and AI-driven renewal insights

01

IS-Media Add-On for S/4HANA
IS-Media Add-On for S/4HANA

For ECC IS-Media customers moving to S/4HANA. Preserves existing IS-Media capabilities on both RISE (SAP BRIM) and GROW (Subscription Billing).

  • Publication lifecycle management across print, digital and hybrid
  • End-to-end renewal execution with customer targeting
  • Renewal strategy configuration, scheduling, and multilingual communications

02

Q2C Customer Portal: Both variants connect to a self-service portal where subscribers can purchase, manage, pay for, and renew their subscriptions independently.

Core Capabilities

Six capabilities. One unified system.

All capabilities run natively on SAP BTP. No custom integrations. No middleware.

01
Centralised Offer Management

Create and manage subscription offers, promotional pricing, and discount logic within S/4HANA.

02
Renewal Orchestration Engine

Automated, multi-stage renewal journeys with configurable triggers, offer distribution, and targeting.

03
Bulk Contract Processing

High-volume subscription and renewal operations with validation rules, built to scale without bottlenecks.

04
Renewal Intelligence and Analytics

Real-time dashboards with AI-driven insight into renewal trends, cancellations, and subscriber behaviour.

05
Publication Lifecycle Management

Track print, digital, and hybrid publications from creation through delivery, including back-order support.

06
Email Template Management

Multilingual renewal communication templates for structured, consistent subscriber engagement globally.

 
Why Acuiti Labs
What sets this solution apart

Purpose-built for media subscription models. Designed specifically for S/4HANA environments. No other solution does both.

SAP-Native by Design

Built entirely on SAP BTP. No third-party middleware. Every capability lives inside your existing SAP environment.

IS-Media Continuity

The only solution that preserves and extends IS-Media capabilities on S/4HANA, eliminating the migration trade-off entirely.

SAP-Native by Design

Handles high-volume bulk processing, multi-stage renewals, and multilingual communications across global subscriber bases.

SAP-Native by Design

AI-driven analytics surface renewal risks and subscriber behaviour patterns before they become revenue problems.

IS-Media Continuity

Migrate without losing a single subscription capability.

Operational Efficiency

Automation replaces manual effort across the renewal workflow.

Centralised Control

Offers, renewals, and communications managed in one place.

Smarter Decisions

Act on subscriber data before churn becomes a problem.

Consistent Engagement

Structured, localised renewal experiences across all markets.

Get Started

Ready to close the IS-Media gap?

Speak to our team. We will map your current landscape and show you exactly what a transition to S/4HANA looks like for your subscription business.

Get in touch

Get in touch to discuss how you can accelerate your business transformation, no matter where you are on your journey.

Manoj Harbhajanka

CEO​

Souvik Majumdar

CTO

Rishi Singh

COO

Ketan Khope

Chief Architect

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26 - 27 October 2022

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