Recover underperforming Quote-to-Cash programs
For Revenue Management and SAP BRIM programs that have stalled, drifted from the business case or are no longer delivering expected value. Get a clear view of what to retain, what to change and how to move forward.
Diagnose before deciding the fix
Assess
Review the existing design, build and program governance to identify the root causes of underperformance.
Decide
Determine what can be retained, what requires remediation and where rebuilding is necessary.
Plan
Develop a sequenced, costed remediation plan aligned with the program’s original business objectives.
Recover
Support delivery of the agreed recovery plan where Acuiti Labs involvement is required.
Recover
Support delivery of the agreed recovery plan where Acuiti Labs involvement is required.
Plan
Develop a sequenced, costed remediation plan aligned with the program’s original business objectives.
When continuing as planned is no longer enough
01
The design no longer holds
Trace reconciliation gaps, manual workarounds and performance issues across the connected processes and systems involved.
02
Delivery has drifted
The build has moved away from the business case or the outcomes originally agreed.
03
Confidence is falling
Program sponsors need a clearer view of the risks and options before committing further time and investment.
Not every troubled program needs to start again
Acuiti Labs assesses the existing program before recommending a recovery direction. The focus is on preserving work that remains fit for purpose, correcting what can be recovered and rebuilding only where the evidence supports it.
01
Retain
Design and delivery elements that remain fit for purpose and support the intended outcomes.
02
Remediate
Areas where targeted changes can resolve issues and restore the intended direction.
03
Rebuild
Components that can no longer support the required business or technical outcomes.
Recovery should restore the original ambition
The goal is not simply to get the program live.
Recovery recommendations are connected to the business outcomes the program was originally expected to deliver, giving sponsors and the program office a clear basis for decisions on scope, investment and delivery priorities.
Acuiti Labs has supported underperforming Quote-to-Cash programs through different recovery paths, including targeted remediation and rebuilding existing designs where necessary.
Our specialists bring SAP BRIM and Revenue Management delivery experience to the diagnostic process and can also support execution of the agreed recovery plan.
Frequently asked questions
What is Quote-to-Cash Program Recovery?
Program Recovery is a diagnostic and remediation engagement for an underperforming Quote-to-Cash or SAP BRIM program. It establishes what is driving the shortfall and defines the appropriate recovery path.
Does Program Recovery mean starting again?
No. Rebuilding is not the default. The diagnostic determines what can be retained and remediated and where rebuilding is genuinely required.
Can Acuiti Labs execute the recovery plan?
Yes. Where required, the specialists who assess the program can also support delivery of the agreed remediation plan.
How long does a Program Recovery engagement take?
The scope depends on the condition and complexity of the program. Duration and fees are agreed following the initial diagnostic.
Restore a credible path forward
